Effective as of May 25, 2018Apptimize, Inc. (“we”, “us” and “our”) respects your privacy and we are committed to protecting the privacy of your personal information through our compliance with this policy. This policy applies to the personal information we receive from: (i) visitors to our website, www.apptimize.com, (“Website”), (ii) our business customers (“Customers”), the individuals or entities that register to use our products and services through the Website, (“Platform”), and (iii) the individuals that provide us with their information relating to our marketing activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and Platform.
1. Information We Collect About You and How We Collect It
1.1 Information You Provide To Us. The information we collect on or through the our Website may include:
1.3 Information Apptimize Receives From Other Sources.
Apptimize may receive your personal information from third parties who provide us with contact information for prospects or leads. When acquiring information from third parties, Apptimize will obtain contractual commitments from the third parties that the information was acquired lawfully and with the appropriate level of consent.
2. The Way Apptimize Uses Your Personal Information
We use the information, including personal information, that we collect about you or that you provide to us for a range of different business purposes. We use your personal information to track usage of the Website and Platform, to market our products and services, to improve our Website and Platform, and to provide customer support. Our legal basis for processing your personal information is to carry out our legal obligations, to fulfill a contract with you, to protect your vital interests, for our legitimate interest in using the information we collect, to provide you with notices, and for other purposes with your consent.
2.1 We use your personal information:
2.2 With your consent, which you may withdraw at any time, Apptimize also uses your personal information:
3. When Apptimize Discloses Information
We may disclose aggregated information about our users, and information that does not identify any individual without restriction.
5. Customer End User Data
With respect to Apptimize’s Customers, Apptimize is a data processor, and Apptimize processes the personal information collected by our Customers and sent to our Platform only in accordance with the instructions of our Customers. Our Customers may integrate into their mobile applications, websites or other services (collectively, “Customer Applications”) certain aspects of our product and services in order to understand how their own users ( “Customer End Users”) engage with the Customer Applications (“Customer End User Data”).
While Apptimize recognizes that an individual has the right to access, correct, and delete the data collected about that individual, Apptimize does not have a relationship with the Customer End Users but rather only with its Customers. As a result, if you are a Customer End User and you would like to amend, delete or access your personal information, then you need to contact the Customer directly and Apptimize will respond within a reasonable period of time to any such request by our Customer.
Apptimize only retains the Customer End User Data it processes for its Customers for as long as necessary to provide the products and services to its customers or as required to comply with legal obligations, resolve disputes and enforce any agreement.
6. Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal information. We have created mechanisms to provide you with the following control over your information:
Please note that we may ask you to verify your identity before responding to the above requests.
7. Our Commitment To Data Security
Apptimize uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. However, Apptimize cannot ensure or warrant the security of any information you transmit to Apptimize and you do so at your own risk. Once we receive your transmission of information, Apptimize makes commercially reasonable efforts to ensure the security of your personal information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If Apptimize learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Apptimize may post a notice on Apptimize.com if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at firstname.lastname@example.org.
8. International Transfer of Personal Information
The data servers Apptimize uses to provide the Website, Platform, products and services are located in the United States. If you are a user accessing our Website from the European Union, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of our Website, you are transferring your personal information to the United States and you agree, understand and consent to the transfer and storage of your data in the United States.
EU-US Privacy Shield Framework
Apptimize’s accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Apptimize remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Apptimize proves that it is not responsible for the event giving rise to the damage.
9. Data Retention
10. Important Information
Protecting the privacy of children is important to Apptimize. For that reason, Apptimize does not knowingly collect information directly from persons under 13 years of age. If Apptimize learns that information of persons under 13 years of age has been collected without verified parental consent, then Apptimize will take the appropriate steps to delete this information.
Do Not Track Signals
We do not support Do Not Track. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
Links To Other Sites
As part of our commitment to the Privacy Shield Principles, if you are a resident of the European Union or Switzerland and you have a privacy or data use concern, please contact us directly at email@example.com, and we will use our best efforts to address your concern within 45 days of receipt of your complaint. For an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S. based third party dispute resolution provider (free of charge) here.
For any Privacy Shield disputes that cannot be resolved by the methods above, you may be able to invoke a binding arbitration process under certain conditions. To find out more about the Privacy Shield’s binding arbitration scheme, please see here.
The Federal Trade Commission has investigation and enforcement authority over Apptimize’s compliance with the Privacy Shield Framework.
13. How to Contact Us
Or by mail at:
Attn: Data Protection Officer
330 Townsend Street #234
San Francisco, CA 94107
Like many online services, we use our own and third party cookies and similar technologies to operate our website and online services, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies are a small piece of data sent from a website that can be placed on your computer or mobile device that uniquely identify your browser or device.
Cookies can remain on your computer or mobile device for different periods of time. Apptimize uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser.
We use our own and third party cookies on our Website in a variety of ways, including:
Users can manage their cookies from Apptimize.com by toggling the settings on the OneTrust popup window.
For more information about blocking or deleting cookies in your browser settings, please visit the following links:
For any other browsers, please consult the documentation of the browser manufacturer.
In addition, if you want to opt out of advertising cookies, then you can learn more about how to do so by going to the Your Online Choices page, the Network Advertising Initiative page, or the Digital Advertising Alliance’s Consumer Choice page. Further information about cookies, including how to see what cookies have been set on your computer or device and how to manage and delete them, is available at www.allaboutcookies.org or www.youronlinechoices.eu.